With the previous 6 months problems have been increasing, workers turnover fees are double the normal from the Indonesian get in touch with centre market and staff members have begun to stop Performing through strikes, protesting outside Celltel’s gates.
There is certainly so much stress to answer as a lot of calls as possible, supervisors generally say schooling is executed but instead of doing the course, the group is answering phone calls.”
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An posting in a leading Australian newspaper highlighted severe issues Together with the coaching of workers on the Celltel Indonesian connect with centre. Based upon reliable investigation and sources, the posting states:
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Quite a few complaints were being then built to the Australian Federal government requesting this kind of subject must be formally investigated with 1000s of individuals submitting on the net their destructive activities with Celltel’s Indonesian get in touch with centre.
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